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Last Updated: January 2025
Welcome to Sushi Shop. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We collect information that you provide directly to us, including:
We use the information we collect to:
We do not sell your personal information. We may share your information only with:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to:
We use cookies to enhance your browsing experience. For more information, please see our Cookie Policy.
If you have questions about this Privacy Policy, please contact us at:
Email: info@sushishop.com
Phone: (613) 622-1930
Address: 401 Boulevard Curé-Labelle, Rosemère, QC J7A 3T2
Last Updated: January 2025
By accessing and using the Sushi Shop website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:
All orders are subject to product availability and acceptance by Sushi Shop. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without notice. Payment must be made at the time of order placement through our accepted payment methods.
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by circumstances beyond our control, including weather, traffic, or other external factors. Delivery fees may apply based on your location.
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.
While we take precautions, we cannot guarantee that our products are free from allergens. Customers with food allergies should contact us before placing an order. We are not responsible for allergic reactions.
Orders can be cancelled within 5 minutes of placement. Refunds are processed according to our Refund Policy. Once an order is in preparation, cancellation may not be possible.
All content on this website, including text, graphics, logos, and software, is the property of Sushi Shop and is protected by copyright and other intellectual property laws.
To the maximum extent permitted by law, Sushi Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified Terms.
For questions about these Terms, contact us at:
Email: info@sushishop.com
Phone: (613) 622-1930
Address: 401 Boulevard Curé-Labelle, Rosemère, QC J7A 3T2
Last Updated: January 2025
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Sushi Shop uses cookies to:
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
These cookies allow the website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about their use of cookies.
You can control and manage cookies in various ways:
Please note that disabling cookies may affect the functionality of our website and your ability to use certain features.
We also use local storage to store information such as your cart contents and preferences. This information is stored locally on your device and can be cleared through your browser settings.
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions about our use of cookies, please contact us at:
Email: info@sushishop.com
Phone: (613) 622-1930
Address: 401 Boulevard Curé-Labelle, Rosemère, QC J7A 3T2
Last Updated: January 2025
You may cancel your order within 5 minutes of placing it for a full refund. After this time, orders cannot be cancelled as preparation begins immediately. To cancel an order, please contact us immediately at (613) 622-1930.
Refunds may be issued in the following circumstances:
The following are not eligible for refunds:
To request a refund:
If only part of your order is affected, we may issue a partial refund for the specific items in question. The refund amount will be calculated based on the affected items only.
If your order is not delivered or arrives significantly damaged, we will provide a full refund or replacement order at no additional cost. Please contact us immediately to report delivery issues.
We take food quality seriously. If you experience any quality issues with your order, please contact us immediately. We may request photos of the items in question. Refunds or replacements will be provided at our discretion based on the circumstances.
Refunds will be issued to the original payment method used for the order. Processing times vary by payment provider:
In some cases, we may offer store credit instead of a refund. Store credit can be used for future orders and does not expire.
If you are not satisfied with our refund decision, please contact us to discuss further. We are committed to resolving all customer concerns fairly and promptly.
For refund requests or questions about this policy, contact us at:
Email: info@sushishop.com
Phone: (613) 622-1930
Address: 401 Boulevard Curé-Labelle, Rosemère, QC J7A 3T2
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